Vinted Members Express Frustration Regarding Size Updates
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted due to the recalibration.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.
Size Classification Updates
Previously, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.
